Shipping & Returns

SHIPPING POLICY

I will process and post your item within 2 to 5 working days (personalised items may take longer. I will contact you if I have any issues with your order). If you would like to receive your order quicker than the options given, contact me and I will be happy to help. All orders are sent via Royal Mail, below you can see how long it will take to arrive in your country once shipped

UK:

Royal Mail 2nd Class Standard: 2 to 3 working days £1.95

Royal Mail 1st Class Standard: 1 to 2 working days £2.10

Royal Mail 1st Class Signed For: 1 to 2 working days £3.25

Europe:

Royal Mail International Standard £4.50

Brazil, USA and Canada:

Royal Mail International Standard £4.75

Russia, Australia and New Zealand:

Royal Mail International Standard £4.75

*Please make sure you check your country's import tax charges when placing an order. I’m not responsible for international tax fees.  International orders may take from 1 to 3 weeks due to customs (this is out of my control).

RETURN & EXCHANGE POLICY

I accept returns. Please contact me within 14 days after receiving your order. Personalised products can not be returned unless damaged. Return costs are the buyer's responsibility (unless damaged).  To return an item or if you have any problems with your order, don't hesitate to contact me, I will be happy to help.